This Privacy Policy (“Policy”) describes how WaterWalkers Insurance Group (“Company,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information obtained through our website, WaterWalkersInsuranceGroup.com, and through any related services, forms, SMS programs, or interactions (collectively, the “Service”).
By accessing or using the Service, you consent to the practices described in this Policy.
Scope of This Policy
This Policy applies to all visitors, users, and customers (“Users”) who access the Service.
It covers information collected:
Through WaterWalkersInsuranceGroup.com
Through online forms
Through SMS/text messaging programs
Through advertising/remarketing tools
Through third-party integrations (CRMs, analytics platforms, etc.)
Through customer service interactions
This Policy does not apply to third-party websites linked from our Service.
Information We Collect
We may collect the following categories of information:
A. Personal Information You Provide
Full name
Email address
Phone number
Mailing address
Date of birth (if voluntarily provided during insurance quotes)
Information entered into forms on the Service
SMS/text message content
Any information voluntarily provided during consultation or quote requests
We collect this information to provide insurance services, respond to inquiries, and complete your requests.
Automatically Collected Information (Log & Device Data)
When you access the Service, we may automatically collect:
IP address
Browser type and version
Pages visited
Time and date of visit
Approximate location data
Device identifiers
Diagnostic and analytics data
C. Cookies & Tracking Technologies
We use cookies, pixels, and tracking scripts to:
Operate and secure the website
Understand usage patterns
Improve user experience
Support marketing and remarketing campaigns
You may disable cookies through your browser, but some features may not function properly.
Behavioral Advertising / Remarketing
We use advertising tools such as:
Google Ads
Facebook/Meta Ads
TikTok Ads (if enabled)
CRM remarketing tools
Third-party audience tracking pixels
These platforms may use cookies to show personalized ads based on your interactions with the Service.
By providing your phone number and opting in, you consent to receive SMS/text messages from WaterWalkers Insurance Group.
Message frequency varies. Standard message and data rates may apply.
How We Use SMS Information
SMS information is used only to:
Confirm appointments
Provide requested insurance information
Respond to inquiries
Deliver requested quotes or updates
Provide policy-related communications
Opt-Out
You may opt out at any time by replying “STOP”. Reply “HELP” for assistance.
Non-Disclosure
We do not sell or share SMS/text message information with third parties except as required by law.
How We Use Personal Information
We may use your information to:
Provide insurance quotes and services
Communicate with you (email, SMS, or phone)
Process form submissions and appointment requests
Improve website functionality
Personalize marketing communications
Maintain security and detect fraud
Comply with legal and regulatory requirements
We do not sell personal information.
When We Share Information
We may share information only in the following circumstances:
A. Insurance Carrier Submission
When you request a quote or enroll in a plan, your information may be submitted to licensed insurance carriers.
Service Providers
We may share information with:
CRM platforms
SMS delivery providers
Website hosting and analytics services
Appointment scheduling platforms
Security services
These providers are required to keep your information confidential and may not use it for their own purposes.
Legal Requirements
We may disclose information when required to:
Comply with laws and regulations
Respond to subpoenas or court orders
Prevent fraud or unauthorized activity
Your Rights
Depending on your state or jurisdiction, you may have rights including:
Access to your personal information
Correction of inaccurate data
Request deletion of your data
Limit or object to certain uses
Opt-out of marketing communications
Opt-out of SMS messages at any time
Request a copy of the data we maintain
To exercise your rights, contact us using the information in Section 11.
Data Security
We implement administrative, technical, and physical safeguards to protect Personal Information. While we strive to protect your information, no transmission method is 100% secure.
Data Retention
We retain information only as long as necessary to:
Provide services
Maintain legal or regulatory compliance
Resolve disputes
Maintain business records
International Data Transfers
Your information may be processed in the United States or other countries where protections may differ. By using the Service, you consent to such transfers.
Children’s Privacy
The Service is intended for individuals age 18 or older. We do not knowingly collect information from children under 13. If such information is discovered, we will delete it promptly.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy, contact us at:
WaterWalkers Insurance Group Email: waterwalkersinsurance@gmail.com Phone: 203-721-5743 Mailing Address: 3827 S Carson St. 505-25 PMB 1173 Carson City, NV 89701
Updates to This Policy
We may update or revise this Policy periodically. Updates become effective once posted on this page. Material updates will be communicated via email or website notice.
Your continued use of the Service constitutes acceptance of the updated Policy.